Our Process

Our Procurement Process Best Practices

Firstly, we listen carefully to our clients to understand their specific needs.
We then send all enquiries to the most highly regarded manufacturers and to their trusted distributors.
We receive direct quotations from their representatives and crosscheck these quotations with the specific requirements of our clients. If we find any discrepancies in part numbers, due to an error by either our client or our representatives, we immediately and effectively resolve it by contacting the right party.
We always check delivery dates and the manufacturer’s lead time on the requested items.
If lead time is longer than necessary, we negotiate with the manufacturer to bring the delivery date nearer.
We check with clients if the proposed delivery date is acceptable.
We provide a quote for the items along with an estimated delivery date, which includes the freighting or shipping.
On receipt of the purchase order, payments and any other payment terms agreed upon, we place the order with the manufacturer.
When materials are received, we deliver them to the client’s desired location as stipulated in the purchase order.
Finally, we send our client a customer feedback form for future appraisals!